Shipping policy

SHIPPING TIME FRAME & TRACKING

When your package has been created with a shipping label and has been sent out into the mail stream, you will receive an email notification with tracking information.

Orders are shipped from fulfillment centers in CT, NY, and FL, and generally take 1-7 business days for delivery when shipped ground. 

Orders to Oklahoma and Texas may take slightly longer, due to the use of local carriers in those states. An online order can take up to 7-14 business days to be delivered depending on the carrier and the shipping address.

If it has been more than 3 business days and you have not received a tracking email, please contact customercare@tequilatromba.com for assistance.

We recommend that customers place orders early in the week to decrease the likelihood that an order sits in a shipping warehouse over the weekend.

DELIVERY TIMES

In state shipping: 24-48 business hours

Out of state shipping: 5-7 business days

 

SHIPPING CARRIERS

Tequila Tromba assumes no liability for product damage due to poor weather during transport or delayed delivery. Please check weather conditions prior to order and ensure that someone will be available to receive the mezcal upon delivery. The most frequent cause of damages is due to multiple delivery attempts. Please monitor your package tracking to ensure on-time delivery.